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Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Returns and Refunds

Faulty equipment is to be returned to Killer Deals offices in Durban only any shipping costs will be for your account.

If items are returned within 24 hours from purchase, a full credit will be passed.

All products are sold with a 7-day satisfaction guarantee. Should you not be completely satisfied with your purchase contact us within 7 days of receipt and let us know why you are not satisfied. We will then issue a return number and the return delivery address. Upon receipt the item will be inspected and if it is still in its original sealed packaging we will refund your money less 10% handling fee.

We do not except returns on software under any circumstances.

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